Our MOQ is 1 unit for sample orders to help you evaluate the product. For bulk orders, the minimum is 10 units. We support both small batch and large volume production with flexible pricing tiers.

We provide complete OEM/ODM customization services: hardware design (PCB, enclosure, interface), software development (SDK, firmware, UI), branding (logo, packaging), and certification support (CE, FCC, RoHS). Sample lead time is 2-4 weeks, mass production 4-6 weeks.

Sample orders typically take 2-4 weeks depending on customization level. Bulk production orders take 4-6 weeks after sample approval. Rush service is available with 30% expedite fee. We provide regular production updates with photos.

We accept PayPal for sample orders (buyer protection), wire transfer (T/T) for bulk orders (30% deposit, 70% before shipping), and Alibaba Trade Assurance for secure transactions. Credit card payment via PayPal is also available for orders under $10,000.

We ship globally to 100+ countries via DHL Express, FedEx, UPS for air freight, and sea freight for bulk orders. We handle all export documentation, customs declaration, and provide tracking numbers. Shipping typically takes 5-10 days by air, 25-40 days by sea.

All products come with a 2-year warranty covering manufacturing defects. Core components (displays, card readers, mainboards) have a 3-year warranty. We provide free replacement parts during warranty period and lifetime maintenance service. Technical support is available 24/7 via WhatsApp and email.